Privacy Policy

This following document sets forth the Privacy Policy for the Rathdowne Cellars website, www.rathdownecellars.com.au

Rathdowne Cellars is committed to providing you with the best possible customer service experience.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to the Rathdowne Cellars online store you are required to submit personally identifiable information. This may include but is not limited to a unique username and password & email address. You may also need to provide sensitive information in the recovery of your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Rathdowne Cellars takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information. We will never sell or distribute your information without your express consent.

Use of your personal information

For each visitor to reach the site, we may collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

Rathdowne Cellars reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, we recommend you contact us.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Rathdowne Cellars reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

Rathdowne Cellars welcomes your comments regarding our Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us.

348 Rathdowne Street North Carlton, Victoria 3054 Australia
tel +61 3 9349 3366
wine@rathdownecellars.com.au

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