We love to deal with our customers directly, so if you have a question or enquiry about something, feel free to grab the phone, or send a fax or email.

We accept most major credit cards including Mastercard, Visa and American Express. There is no surcharge on credit card transactions.

Freight

Local

Delivery is free in the Melbourne metropolitan area (minimum order one case of wine or $200 value). We also deliver anywhere in Australia. Please ring or email us for a quotation if we don’t have your location listed.

International

All wines are shipped "door to door" via Schenker Australia Pty Ltd. The prices quoted include repacking the wine into styrofoam wine shipping containers, but do not include any duties or taxes payable at the destination. Please email us for a quotation.

Export

Rathdowne Cellars can freight your wine order to nearly any destination in the world, and save you some money in the process. Every export order is eligible for a rebate of the Australian GST and Wine Equalisation Tax (WET). This is potentially quite a saving, considering that Australia has the most heavily taxed system of any wine-producing country in the world!

Please note however, that Australian law prohibits consignments of more than 100 litres (11 dozen) without special documentation and approval. Also, please be aware that small production 'icon' or 'cult' wines are often subject to strict quantity limitations.